Frequently Asked Questions

What is Scrub Bunnies? Simple. We’re the link between the mess and the best. We don't hold the mops, but we hold the Scrub Bunny Standard. Think of us as the Control Center for your home. We’ve got a Scrub Bunny database of vetted, local, independent pros ready to tackle the Bunny-ing lot. You don’t need to hunt for a cleaner—you just need to match with a Scrub Bunny.

We provide the platform, the protection, and the pros. You provide the mess.

It’s not just a cleaning app. It’s the Scrub Bunny Connection.

Does Scrub Bunnies pick up the mop? Not a chance. We don’t do the scrubbing—we do the the matching, and the master-linking.

Think of us as the 'Control Center' for your home. We’ve got a Scrub Bunny database of the finest local pros, and we’ve got a Scrub Bunny system to match them to your mess. We provide the platform and the protection; they provide the polish.

Don’t just hire a stranger. Get the Scrub Bunny Lot at ScrubBunnies.com.

Are they employees? No. We don’t own the mops; we find the masters.

We’ve got a Scrub Bunnyies with an independent spirit. Every cleaner on our platform is their own boss—an independent service provider who uses ScrubBunnies.com to find the best jobs in town.

They aren't our staff; they are The Professionals. You rate 'em, and we match 'em to you—but they run their own show.

It’s the Scrub Bunny way: Local pros, independent talent, one elite platform.

Scrub Bunny sorted, at scrubbunnies.com

How does it work? It’s as fast as a rabbit and twice as clever. We’ve got a Scrub Bunny match for every mess.

Option 1: You Hunt the Bunny Punch in your postcode and see the Scrub Bunny map. We’ve got a Scrub Bunny for the kitchen, a Scrub Bunny for the carpets, and a Scrub Bunny for the whole house. Read their ratings, check their '5-Bunny' stars, and contact your favorite pro directly through the platform.

Option 2: The Bunnies Hunt the Mess Got a big job? Post it on the board! Sit back while the local Scrub Bunny pros come to you. They’ll offer their services, and you pick the match that fits.

The Result? No more Bunny-ing around with no-shows or random flyers. You find the pro, we provide the platform, and your house gets the Scrub Bunny shine.

Simple. Rated. The Scrub Bunny Lot.

Do they bring the gear? Well, that’s the beauty of the Scrub Bunny match.

We’ve got a Scrub Bunny who comes fully loaded with their own pro-grade kit, and we’ve got a Scrub Bunny who’s happy to use your favorite lemon-scent spray and your trusty vacuum.

It’s your house, so it’s your Scrub Bunny choice.

• Want the 'all-in' Bunny with the van and the mops? We’ve got a Scrub Bunny for that.
• Prefer to provide your own 'eco-friendly' supplies? We’ve got a Scrub Bunny for that too.

You don't need a headache; you just need a clean. You negotiate the gear, we provide the pro. Job Bunny-ed. ScrubBunnies.com .

Can you book recurring? Too right you can.

Once you’ve found the perfect Scrub Bunny match, you don’t want to let them go. Whether you want a Scrub Bunny every Monday morning, a Scrub Bunny every other Wednesday, or a Scrub Bunny deep-clean once a month—it’s your house, your schedule.

You negotiate the time, they provide the shine.

• Need a reliable Scrub Bunny for the weekly wash? We’ve got a Scrub Bunny for that.
• Want a Scrub Bunny to keep the office sparkling every Friday? We’ve got a Scrub Bunny for that too.

Stop Bunny-ing around with your calendar.

Get the recurring Scrub Bunny. Job Bunny-ed. ScrubBunnies.com.

Life got a bit... Bunny-ed? Don't worry, we’ve got a Scrub Bunny fix for that too.

Because you negotiate directly with your pro, you're in the driver's seat.

• Need to shift a Tuesday to a Wednesday? We’ve got a Scrub Bunny for that.
• Need to pause while you're on holiday? We’ve got a Scrub Bunny for that.

Most of our pros are local legends who know that life happens. Just check your agreed 'Bunny Terms' before you book, and if things change, just chat with your cleaner.

No headaches. No stress. Just the Scrub Bunny way. Job Bunny-ed. ScrubBunnies.com.

Not 100% happy? Don't let it stay Bunny-ed. At ScrubBunnies.com, we connect you to the pros, and we expect the Scrub Bunny Standard. If the shine isn't there, we’ve got a Scrub Bunny process for that:

• Talk to your Bunny: Contact your cleaner immediately. Most 'messes' are just simple misunderstandings.
• The Paper Trail: We always recommend using a Scrub Bunny Agreement Form from your customer area. It keeps everyone on the same page from the start.
• Keep it Professional: Put your feedback in writing. It’s the smartest way to get the result you want.

We don't do the scrubbing, but we do provide the platform for a perfect match. If the match isn't right, use the Scrub Bunny tools to fix it.

Get the Scrub Bunnie Standard. Job Bunny-ed. ScrubBunnies.com.

Who do you pay? You pay your Scrub Bunny—100%, direct, and in full.

At ScrubBunnies.com, we don’t believe in 'skimming the bucket.' We aren’t an agency taking a cut of your cleaner's hard-earned cash. We’re the platform that finds you the pro, and that’s it.

• No hidden fees for the customer.
• No hourly 'tax' for the cleaner.
• Just the Scrub Bunny Lot at the best possible price.

You negotiate the rate, you pay the pro. Every penny stays with the person doing the work. That’s the Scrub Bunny way.

Job Bunny-ed. ScrubBunnies.com

Can you choose? We’ve got a Scrub Bunny for that.

At ScrubBunnies.com, we don’t just 'assign' a cleaner; we give you the Scrub Bunny choice.

Whether you need a Scrub Bunny who’s a whiz with pet hair, a Scrub Bunny who’s an ironing legend, or a Scrub Bunny with five-star ratings right in your street—you’re the boss.

Browse the profiles, check the Bunny-ratings, and pick the pro that fits your home. Because your house isn’t 'one-size-fits-all,' and neither are we.

Don't just get a cleaner. Get the Scrub Bunny choice. Job Bunny-ed. ScrubBunnies.com.

What can you book? Have you got a minute? Because we’ve got the Scrub Bunny Lot.

We’ve got a Scrub Bunny for the greasy kitchen, a Scrub Bunny for the lime-scaled bathroom, and a Scrub Bunny for the dusty skirting boards.

Need more?

• We’ve got a Scrub Bunny for the 'End-of-Tenancy' nightmare.
• We’ve got a Scrub Bunny for the mountain of Monday ironing.
• We’ve got a Scrub Bunny for the 'Deep-Clean' spring overhaul.
• And we’ve even got a Scrub Bunny for the 'I’ve-got-guests-coming-in-two-hours' emergency.

From the inside of your oven to the windows in the hall, if it’s looking a bit Bunny-ed, we’ve got the professional match to fix it.

Don't just book a cleaner get a Scrub Bunny cleaner. Job Bunny-ed. ScrubBunnies.com.

Trust isn’t just a word; it’s the Scrub Bunny Standard. We don't just connect you to anyone. We’ve got a Scrub Bunny who’s been ID-verified, a Scrub Bunny who’s been background-checked, and a Scrub Bunny who’s earned their ears through real customer ratings.

We’ve got a Scrub Bunny for your peace of mind.

Before they get to your front door, they have to get through ours. We check the IDs, we verify the pros, and we set the bar high—so you can open your door with confidence.

Don't just trust a stranger, Trust the Scrub Bunny. Job Bunny-ed. ScrubBunnies.com

Is Scrub Bunnies insured? Here’s the Bunny-truth:

We’re the platform that connects you to the pros, so insurance stays with the person behind the mop. But don't let that be a Bunny-ing headache!

We’ve got a Scrub Bunny with full public liability cover, and we’ve got a Scrub Bunny who’s a local independent star. On our platform, the choice is yours.

• Want the 'Fully Insured' peace of mind? We’ve got a Scrub Bunny for that. * Need to see the paperwork before they start? We’ve got a Scrub Bunny for that too. Check the profiles, ask the questions, and pick the protection that suits you. It’s your home, your choice, and the Scrub Bunny way.

Get the vetted, professional at ScrubBunnies.com Job Bunny-ed!.

Where do we serve? If there’s a house that needs a shine, we’ve got a Scrub Bunny for the line.

From the city streets to the suburban retreats, our coverage is growing as fast as… well, you know.

• Need a Scrub Bunny in the heart of town? We’ve got a Scrub Bunny for that.
• Need a Scrub Bunny in the quiet cul-de-sacs? We’ve got a Scrub Bunny for that too.
• Need a Scrub Bunny in the dead of night to clean your office? We've even got a caffeine pumped up Scrub Bunny for that as well

We don’t just 'serve areas' we connect neighborhoods to the best local pros. Pop your postcode into ScrubBunnies.com and see which Scrub Bunny is ready to hop over to you today.

The Scrub Bunny Lot, Local pros, Everywhere. Job Bunny-ed. ScrubBunnies.com.

Got a question? Need a hand? Don’t let it become a Bunny-ing headache.

Whether you’re a customer looking for a match or a cleaner looking for a job, we’ve got a Scrub Bunny support specialist ready to hop to it.

Just head over to our Contact Page, fill out the form, and one of our team will be back to you in 24 hours or less.

From booking glitches to account tweaks, if it’s a problem, we’ve got a Scrub Bunny for that.

Get the support you need at ScrubBunnies.com. Job Bunny-ed. ScrubBunnies.com.

How long? Well, every home is a different breed, but we’ve got a Scrub Bunny for every clock.

Whether it’s a 'Flash-in-the-pan' quick tidy or a 'Top-to-Bottom' deep dive, your Scrub Bunny pro works to your schedule.

• Got a palace that needs a full day’s shine? We’ve got a Scrub Bunny for that.
• Just need a two-hour 'Emergency Reset' before the weekend? We’ve got a Scrub Bunny for that.

No wasted time. Just the Scrub Bunny way at ScrubBunnies.com. Job Bunny-ed.

Do you need to be there? Only if you want to see the magic happen.

We’ve got a Scrub Bunny for the 'stay-at-home' tidy-up, and we’ve got a Scrub Bunny for the 'leave-the-keys-and-go' deep clean.

Whether you’re in the house or halfway to the coast, your home is in safe hands. You arrange the access, we provide the pro.

• Want to supervise? We’ve got a Scrub Bunny for that.
• Want to come home to a sparkling surprise? We’ve got a Scrub Bunny for that, too.

It’s your schedule, your way. Job Bunny-ed. ScrubBunnies.com.

Glitch in the system? Don't let it Bunny-up your day.

If the tech isn't sparkling, we’ve got a Scrub Bunny support team ready to jump on it. Whether it's a login loop or a booking blip, we don't just 'assist'—we solve it.

Head over to our Contact Page, give us the gritty details, and we’ll get the platform back to the Scrub Bunny standard in no time.

Smooth tech. Pro cleaners. Job Bunny-ed. ScrubBunnies.com.

Can you see the track record? We’ve got a Scrub Bunny for that.

At ScrubBunnies.com, we don’t do 'anonymous' and we don’t do 'guesswork.' Every single rating you see comes from a real customer who has had a real Scrub Bunny experience.

• Want to see who’s the master of the kitchen? Check the Bunny-ratings.
• Want to find the local legend with the 5-star shine? Read the Bunny-reviews.

We keep it authentic, we keep it transparent, and we keep the 'cowboys' out. Because a Scrub Bunny profile isn’t just a page—it’s a reputation.

Build your trust. Find your match. Job Bunny-ed. ScrubBunnies.com.

Lost your hop? It happens to the best of us.

If you’ve forgotten your Scrub Bunny password, don't worry—we’ve got a Scrub Bunny link for that.

1. Head to the login page and tap 'Forgot Password.'
2. Pop in your email, and we’ll send a Scrub Bunny recovery link straight to your inbox.
3. Follow the trail, reset your code, and you’re back in.

No Bunny-ing around, just a quick fix to get you back to your matches.

Lost your way? Find the fix at ScrubBunnies.com. Job Bunny-ed.

How do you know the cavalry is coming? Easy.

You’ll get the Scrub Bunny Alert straight to your inbox the second a pro-match hits your message board.

We’ve got a Scrub Bunny ready to respond, and we’ve got a Scrub Bunny system that makes sure you never miss a beat. No chasing, no 'Bunny-ing' around waiting for a callback—just a ping, a match, and a clean.

Keep an eye on your mail for the Scrub Bunny Signal. (And watch this space... the Scrub Bunny SMS is hopping your way very soon.)

Don't just wait for a cleaner. Job Bunny-ed. ScrubBunnies.com.